Marketing Practices

Our Approach

Ascend Lending is committed to honest, transparent marketing practices that comply with all applicable federal and state regulations.

Advertising Standards

Our marketing materials:

Accurately represent our services
Clearly identify us as a loan connection service, not a lender
Do not guarantee loan approval
Comply with FTC advertising guidelines
Follow platform-specific policies (Google, Facebook, etc.)

What We Don't Do

We do not:

Guarantee approval or specific loan terms
Use deceptive or misleading claims
Engage in unfair or predatory marketing practices
Target vulnerable populations inappropriately
Make false promises about credit score impact

Email Marketing

If you provide your email address:

We may send you information about loan offers
You can unsubscribe at any time
We comply with CAN-SPAM Act requirements
We do not sell your email to third parties for marketing

SMS/Text Marketing

If you provide your phone number and consent to texts:

We may send loan-related updates and offers
Reply STOP to opt out at any time
Standard message and data rates may apply
We comply with TCPA regulations

Phone Marketing

By providing your phone number, you consent to be contacted by:

Ascend Lending regarding your loan request
Lenders in our network who may offer you a loan
Calls may be made using automated technology
You can request to stop calls at any time

Affiliate Marketing

We may work with affiliate partners who refer customers to us. These partners:

Must follow our marketing standards
Are required to disclose the referral relationship
Cannot make unauthorized claims about our services

Online Tracking

We use cookies and similar technologies to:

Improve your experience on our website
Measure the effectiveness of our marketing
Deliver relevant advertising

See our Privacy Policy for details.

Your Choices

You can control marketing communications:

Unsubscribe from emails
Reply STOP to text messages
Request no further calls
Manage cookie preferences in your browser

Complaints

If you have concerns about our marketing practices, please contact us. We take all complaints seriously and will investigate promptly.