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Unsubscribe from Communications
Manage Your Preferences
You can opt out of marketing communications from Ascend Lending at any time.
Email Unsubscribe
To stop receiving marketing emails:
- Click the "Unsubscribe" link at the bottom of any marketing email
- Or email us at contact@ascendlendings.com with "Unsubscribe" in the subject line
Please allow up to 10 business days for your request to be processed.
Text Message Opt-Out
To stop receiving text messages:
- Reply STOP to any text message you receive from us
- Or email us at contact@ascendlendings.com
Phone Call Opt-Out
To stop receiving marketing calls:
- Tell the caller you wish to opt out during any call
- Email us at contact@ascendlendings.com with your phone number
What Happens After Unsubscribing
After you unsubscribe:
- You will no longer receive marketing communications
- You may still receive transactional emails related to active loan requests
- If you have an active loan, your lender may still contact you
Resubscribing
If you change your mind, you can resubscribe by:
- Submitting a new loan request on our website
- Contacting us to update your preferences
Lender Communications
Please note:
- Unsubscribing from Ascend Lending does not affect communications from lenders
- If you have shared information with a lender, contact them directly to manage preferences
- Each lender has their own unsubscribe process
Questions?
If you have questions about unsubscribing or managing your preferences, email us at contact@ascendlendings.com.